How does our extension benefit in order management?
The biggest functional failure of an e-commerce business pivots around the inability to manage orders. If you have a well-appointed system to accept and serve customer orders in an automated manner your process turn-around-time optimizes, you have fewer chances of errors and breakdowns, your customer programs deliver better results, and all that culminate to higher order fulfillment and process success rate. This saves highly on cost and time and builds a great business reputation in a long run.
This is possible when you have a strong order management system in place. The one that smoothens up the process of order acceptance, order editing, order escalation, payment re-authorization, and invoice management to a level you have everything managed smoothly and efficiently in close tandem. AheadGroups Magento marketplace order editor is just that solution for your business!
How does re-authorization or card charging works while editing the order?
Re-authorization is a process that initiates the event of charging of the payment card against the new total or balance amount without having to ask the customer for the card details
How to create a digital signature?
You can either hand-draw your signature on the screen or simply type your initials to get it reflected as your autographic mark. Once you submit the signature, it is fed into the customer form or service page to be processed for verification and validation and accepted as a legitimate digital signature.
How secure is the payment re-authorization process?
Payment re-authorization is a completely secure PCI compliant process based on the token system of the customer credit card gateway system.
What is the legitimacy of a digital signature?
With the continuous growth of e-commerce and increased digitalization of businesses, electronic signatures are increasingly becoming a widely accepted alternative to traditional signatures.
Can I add/edit/delete product(s) to the existing order?
The Order Editor module extends default Magento 2 functionality and allows you to edit existing orders. You can make any modification to the list of the ordered items. Here, you can replace one type of the ordered item with another variant or replace a completely different product as per your requirement.
Can I see the previous signatures with the Digital Signature plugin?
All the signatures created/submitted through the Digital Signature extension are listed in a backend log from where they can be easily retrieved or referred to when required.
What can be edited with the extension?
With the help of the Magento 2 order editor extension, you can change the entire customer order information. This includes customer details, billing and shipping address, ordered items (quantity, tax, custom price, discounts, etc.), invoice particulars, payment methods, and transaction options. You can include or exclude any details from your Magento marketplace product list. Here you can choose to edit the order and change any sectional data or inline details while keeping the primary information together and intact.
Do I get the options to upgrade the extension further?
Our extension for Magento marketplace order editing is built to compliantly handle the product scaling needs of a business. This extension itself comes with a lifetime free upgrade and you get the latest functional enhancements and service updates as we roll out version updates from time to time. You can also add and activate other tools and plugins to make it best serve your specific requirements.